Disappointed

Well I believe I would have to recommend that people do not buy a Cararra belt due to the lack of any customer service what-so-ever.  I was supposed to have the new waist band and string shopped out by Dec. 15th.  So far nothing saying it was shipped.  I have e-mailed them multiple times just to get an update with no response.  I would think it would be fairly simple to send this out it is not like it is a whole new belt, and this has been going on since May.  The product seems to be well made and it should be for the price, but if there is no customer service it cannot be successful.  Hopefully they will make good on their promises, but as of now avoid them if you can.